Jen stands beside a large leafy plant in a bright, inviting space. She’s smiling warmly in a cozy sweater, holding a Sukan Social branded mug.

Hi, I’m Jen!

Throughout my career, I’ve seen firsthand the impact of building (or not building) meaningful connections. Now, I use that knowledge to help service-based businesses foster genuine relationships through social media.

In my corporate role, I saw how a lack of empathy drove clients (and employees) away. Inspired to do better, I left to help brands create loyal, returning clients through meaningful human connections. 

Connecting with people has always been my specialty.

Each client interaction shapes your brand’s reputation, and a single moment of care can build lasting trust. As business owners, we work hard to create relationships that resonate. Our goal is to nurture those connections with intention and consistency, helping your brand earn the kind of loyalty that pays dividends over time.

Jen sits comfortably on a cozy couch, smiling as she works on her laptop.

But what is engagement?

Engagement can feel like a vague concept, so here’s a few examples of what it looks like in action:

  • Active conversations – Responding to comments, starting discussions, and asking questions to encourage interaction and make your audience feel heard.

  • Timely follow-ups  – Ensure no one is left waiting for an answer, showing that you value their time to help build trust that strengthens relationships.

  • Personalized interactions – Going beyond generic responses by engaging with followers in a way that feels unique and tailored to them.

And that’s just the beginning. True engagement is about making every online interaction count. Personalizing your company’s responses is more important than ever — but it’s not always easy to master. That’s where we come in. 

How It Works:

  • Step 1: Vision & Discovery

    We’ll start by exploring your vision, goals, and all the details that make your brand unique, so every interaction sounds authentically like you.

  • Step 2: Strategic Planning

    Together, we’ll design a clear engagement strategy with defined steps, timelines, and roles, setting you up for success.

  • Step 3: Sustainable Engagement

    With a plan in place, you can choose to have us manage engagement or support your team in implementing it—either way, you’ll see results.

Ready to Build Real Connections?

Whether you need ongoing engagement support or a strategy to guide your team, we’re here to help you create connections that make your business thrive.